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Customer Service

HomeCustomer ServicePayment & Shipping

Payment & Shipping

Order despatch

We despatch orders within 1 to 3 days after the order receipt with the exception of the goods that we do not hold on stock (always indicated on the website).

skladová dostupnost a termín dodání

Delivery options

We ship our goods worldwide! You can choose between postal delivery (the most economy but the slowest option) or delivery via UPS (Express or Standard service). Free shipping for all orders above 100 EUR (postal shipping only).

Payment methods

Payments can be done by credit card or via Paypal (both free of charge). We can offer wire transfer if specificaly requested or COD delivery via UPS (additional charge will apply).

skladová dostupnost a termín dodání

Returns, Refunds & Exchanges

In case if you are not satisfied, you may return the goods back to us within 28 days of the purchase date for a full refund or an exchange. Goods can be returned back to us for any reason, provided they are returned unused, in pristine original packaging and with a valid receipt.

Registration benefits

You can make purchase on our eshop without registration however registered users will enjoy benefits of better shop management tools, newsletters and access to articles and photogaleries. Register now!

Contact Us

We strive for 100% customer satisfaction. Feel free to contact us via email: or via the contact form at the bottom of this page. You can send us a message trough our Facebook page too.

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